Fixify

Fixify was founded by Matt Peters, CEO, Mase Issa, COO, and Peter Silberman, CTO.

After successfully building and scaling a technology-enabled service business, they realized a similar approach—combining operations and purpose-built technology—could deliver an outsourced IT help desk that puts the human experience first.

Their goal? To leave end-users feeling taken care of rather than handled.

Fixify's help desk is designed to help mid-sized companies deliver their employees a fantastic IT support experience.

Using a combination of technology and expert staff, they integrate with existing workflows and ticketing systems, minimizing disruption.

Their platform provides metrics and tracks end-user sentiment, ensuring leaders have real-time visibility into what's actually going on.

For more information, anonymously connect with the Fixify team on Sagetap today.